FAQ

We sell sealed Pokemon TCG products - including booster packs and booster boxes - as well as curated card bundles. Whether you're after the thrill of opening sealed product or a hand-picked bundle, we've got you covered.

We love Pokemon in our house - both adults and children - so our products are for families, new collectors, and long-time fans alike.

No. While many families buy for children, we also welcome adult collectors and beginners who want an easy place to start.

Absolutely. Many adults buy Pokemon cards for collecting, nostalgia, and getting back into the hobby.

We're a family-run store with a genuine love for the hobby. We stock authentic sealed products and hand-picked bundles at fair prices, with honest descriptions and no gimmicks.

We love Pokemon as a family, and we know how exciting it is to open great cards and build a collection. Our aim is to make that simple and enjoyable for everyone.

We rebranded to Burn & Collect Trading Cards for a few reasons - the name better reflects who we are, incorporates our founder's surname (Wedderburn), and has a stronger identity in the Pokemon TCG space. Same team, same values, same commitment to honest collecting - just a sharper name.

If you want the excitement of opening untouched packs straight from the distributor, go for our sealed booster packs or boxes. If you'd prefer a hand-picked selection with a guaranteed rare card and no duplicates, one of our bundles is a great choice. Both are suitable for beginners and experienced collectors alike - it just depends whether you prefer the pure pack-opening experience or a curated collection.

Yes. All sealed products are 100% authentic and sourced directly from official distributors. We never sell resealed or tampered stock.

Absolutely not. Every pack is purchased from legitimate suppliers and sold exactly as received - completely untouched and unaltered. We believe every collector deserves a fair, genuine experience.

All cards are hand-checked and in excellent condition. We do not sell damaged or heavily played cards.

Yes. Our bundles are hand-picked sets of cards with no duplicates, each including at least one rare or higher rarity card - guaranteed.

Yes. Some items may sell out and be restocked later. If something you want is out of stock, feel free to get in touch.

No. Bundles are pre-made so we can keep pricing fair and the buying process simple.

Yes, we ship within the UK.

We aim to dispatch within 1-2 business days. UK delivery typically takes 3-5 business days after dispatch.

Shipping costs are shown at checkout before payment. We offer free UK postage on orders over £40.

Tracking depends on the shipping method used. If included, it will be shown at checkout or in your order confirmation.

If your order has not yet been dispatched, contact us as quickly as possible and we will check whether cancellation is possible.

Yes! If you are local to us, you are welcome to arrange a collection instead of paying for postage. Get in touch via our contact page before placing your order and we will sort out a convenient time.

Yes, we accept returns within 30 days of delivery. Please contact us at hello@burnandcollect.co.uk if you have any issues.

Contact us as soon as possible with photos of the damage and your order details and we will review the issue promptly.

Get in touch with your order number and a short explanation so we can help.

Email us at hello@burnandcollect.co.uk or use the contact page. We aim to respond within 1 business day.